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Playa Maya Water Park Terms And Conditions
Dear Guests:
Welcome to Playa Maya Water Park. To ensure that you will enjoy a safe and pleasant visit here, please read these Terms and Conditions carefully. If you have any queries, please consult our staff. Thank you!
1
Due to safety concerns, we will check all visitors'personal belongings such as bads, backpacks and soon. We reserve the right not to allow any bag, parcel or other items to be brought into the Park, and to deal with any unattended object in such a way as we consider appropriate
2
Guests should show the tickets or barcode for checking upon our staff's request before entering. All tickets have valid period and do not include fares for other activities. Please don’t fold your tickets or write on your tickets. Your tickets need to remain intact and clean during your stay
3
Please show common courtesy to fellow Park Guests, our staff and performers, and do not use profanity or engage in unsafe, illegal, disruptive or offensive behavior
4
While waiting for your turn to ride attractions, performances, friends or parades, do not push or shove others in the queue or jump in line. The entire party should wait together
5
For safety and hygiene reasons, you must always wear appropriate swimwear attire at all our attractions. Please walk with slippers on or bare food in the Park. Inappropriate/unsafe behavior is NOT allowed. When it rains, mind your steps
6
For the safety, health and comfort of visitors, the Park is equipped with designated smoking areas. With the exception of designated smoking is not allowed in the Park(Please refer to Guide map for designated smoking locations or ask our staff for assistance.)
7
Don't leave the elderly, children and your company that need care unattended. Height, weight and other restrictions are applicable for certain rides. Please choose rides accordingly. For your safety and the safety of others, please refrain from running and chasing each other for fun, climbing over the railings, or committing other potentially dangerous behaviors
8
To ensure the safety of our guests, there are clear safe instructions and notice about the use of attractions, facilities and services. Some of our facilities in the Park are not suitable for guests who are pregnant or drunk or with the following conditions: high blood pressure, heart disease, neck and back disease, any skin diseases, severe trachoma, acute conjunctivitis, otitis media, mental disorder, asthma, fracture or history of joint dislocation, history of epilepsy, and so on
9
The theme park puts safety first and all attractions and facilities will be subject to regular safety maintenance according to relevant regulations, which may cause delay or suspension of the operation time of some attractions. Some attractions in the park may also adjust opening and closing time according to changes of passenger flow and weather conditions. Please pay attention to the notice of the park
10
Please take good care of your personal belongings. The platform area only provides temporary storage for non-valuable items and we shall take no responsibility for any loss or damage incurred
11
The following items cannot be brought into the Park:
(1)
Dangerous items as stipulated by law (including but not limited to: explosives such as fireworks, firecrackers, inflammable items and other similar harmful substances, toxic substances, controlled knives, guns, etc.)
(2)
Food (with the exception of supplementary food for babies) and beverage items like alcoholic beverages; canned or glass contained drinks (with the drinking water less than 600ml, but guests need to drink a little of it in front of the security prior entering); it is better that guests finish their food prior entering the Park( there is no storage service for food in the Park), bottled compressed gas (including but not limited to perfume spray and pepper spray)
(3)
Pets or other animals (with the exception of guide dogs)
(4)
Shoes with built-in wheels, skateboards and bikes
(5)
Colored flags, gongs and drums, tweeter, remote-controlled toys, banners and so on
(6)
Inflatable items such as swim rings, floating mats, hovercrafts, surfing boards with a diameter over 0.5m and balls
12
The following activities are not allowed:
(1)
Without our permission, the sale or exchange of goods or services, services for sale or exchange
(2)
The distribution of printed materials of any kind
(3)
Campfire, barbecue, camping
(4)
Begging, superstitious activities like divination
(5)
Display of flags, banners or WeChat account number
(6)
Without our permission, rallies, themed events, performances, speeches, gatherings and so on
(7)
Photographing, videotaping, or recording of any kind except for personal and non-commercial purposes
(8)
Any acts that may obstruct the operation of the Park or any associated facilities
13
Please help to keep the Park environment clean. Please refrain from damaging public facilities and safety equipment and refrain from touching plants in the Park to avoid allergies. In case you find some problems while using our facilities, please inform the staff nearby. In addition, you can also know the latest developments of the Park through the broadcast and LED screens in the Park
14
In consideration of safety and order in the Park, if you violate related regulations or engage in any unsafe, illegal, disruptive or offensive behavior in the Park,you may be required to leave the Park immediately without any conditions. Sorry for any inconvenience that may have caused you
Playa Maya Water Park will strive to provide you with our best service during our opening hours. If you have any dissatisfaction or need any help, please go to the Guest Services or ask our staff for assistance
Tel: 0757-29299001